Frequently asked questions

Dr Wifi is a child protection system that blocks inappropriate websites and ensures a safe online experience for kids. It’s designed to give parents peace of mind while children explore the internet. The second control measure is time based internet access i.e. Your home will have two different wifi network "Parents Wifi" "Kids Wifi" Parents wifi is unrestricted, the Kids wifi will be protected from adult content and also automatically switch on and off base on your date/time settings

Example Kids Wifi is only from 3pm-5pm Monday-Friday & 9am-10am Saturday off all day Sunday - this can be setup in any configuration you like.

DrWifi uses advanced filtering technology to analyze and block harmful or inappropriate content in real time. It works seamlessly across all devices connected to your home network.

Yes! Installation is simple with step-by-step guidance. You can set it up yourself with our free phone support, or opt for onsite support for an additional cost.

Absolutely. DrWifi allows you to adjust filters to suit your family’s needs. You can also request free email modifications for additional customization with a quick turnaround.

Yes, DrWifi is always up to date. Our system automatically updates to keep up with emerging threats and new types of online content.

No, there are no hidden costs. DrWifi offers straightforward pricing, so you know exactly what you’re paying for cancel at anytime.

We offer:

• Free phone support for installation and troubleshooting.

• Email support with quick responses for modifications or queries.

• Onsite support at an additional cost if needed. Our Australian-based support team is always ready to assist

Yes, DrWifi includes tools to help you set time limits and manage your child’s online usage effectively.

DrWifi is compatible with all devices that connect to your home network, including computers, smartphones, tablets, and gaming consoles.

Our support team is here to help. You can reach us via phone or email for quick and effective assistance.

Getting started is easy! Visit our Sign-Up page, choose a plan that works for you, and follow the installation instructions provided.

Have more questions? Don’t hesitate to contact us at Contact Us—we’re here to help!